Effective Date: January 1, 2018.

LAST UPDATED April 19, 2020

The Privacy Policy outlined below discloses the specific ways in which this website functions, how you should use it or can use it, how we collect user information and how that information is handled and protected. It does not apply to information we collect offline.

AGREEMENT TO THIS POLICY

By using this website, you consent to this Policy, including your consent to our use and disclosure of information about you in the manner described in this Policy.

1. Collection of Personal Information

Our work centers on understanding our clients’ unique situations and needs. A critical part of this process is collecting information from users of our website. In addition to information about your legal needs, we may collect information about you and your use of our services, including: (a) Personally identifiable information, such as your e-mail address, name, physical address, telephone number, employment information, billing address, and credit card; (b) Anonymous demographic information, such as your Postal Code, age, gender, and preferences; (c) Information about your computer hardware and software, such as your IP address, browser type, domain names, access times, operating system, cookie information, referring website addresses, and Internet Service Provider; and (d) Information on your use of our website, such as pages visited, links clicked, text entered, and mouse movements.

2. Use of Personal Information

We collect and use your personal information to deliver the help you request, to evaluate whether to represent you, and to improve our services and website. We may also contact you to participate in surveys to conduct research about your opinion of current services or of potential new services that may be offered.

We use aggregated or anonymized information for remarketing with Google Analytics, for ad targeting, to analyze trends, to administer our services, to improve customer service, to diagnose problems with our servers, to track user movement, and to gather demographic information for aggregate use. Users can opt out of some advertising features by visiting Google or the NAI consumer opt-out page. We may freely publish, disclose and use aggregated or anonymized to or with third parties.

We use personal information to facilitate your use of our services, to provide you with information, products and services you request, to administer and assist us with the operation of our business, and for the purpose for which the information was provided. In the event that we engage with third party service providers in connection with our Services, we may share personal information with such service providers who need access to such information to carry out their work for us. We do not disclose, rent, sell or otherwise make available your personal information to third parties for direct marketing purposes.

We may disclose personal information when we are required to or we believe it is appropriate to comply with the law (e.g., a lawful subpoena, warrant or court order); to initiate, render, bill, and collect for amounts owed to us; to protect our or our users’ rights, property or safety; or if we believe that an emergency involving the danger of death or serious physical injury to any person requires or justifies disclosure of personal information. Moreover, information about our customers, including personal information, may be disclosed as part of any transaction or sale in which personal information could be transferred to third parties as one of our assets.

3. Use of Cookies

We use cookies and other similar technologies, such as web beacons, pixels, and mobile identifiers. We may also allow our business partners to use these tracking technologies or engage others to track your behavior on our behalf. You may accept or decline cookies. However, we do not change our practices in response to a “Do Not Track” signal in the HTTP header from your browser or mobile application.

4. Text Messages

If you provide us with your telephone number, you consent to the transmission of text messages to that number and waive any rights you may have under the Telephone Consumer Protection Act. However, you may contact us at any time to opt out of receiving such texts.

5. Security of your Personal Information

We strive to secure your personal information from unauthorized access, use or disclosure. However, no data transmission is guaranteed to be 100% secure and we therefore cannot guarantee the security of information you transmit to or from our office. Accordingly, we disclaim liability for the theft, loss, or interception of, or unauthorized access or damage to, your data or communications by using the site, applications, and our services. By using our services, you acknowledge that you understand and assume these risks.

6. Children

Our services are intended for and directed to adults. We do not knowingly collect personally identifiable information from children under 13.

7. Users Outside the United States

Our services are operated from within the United States and intended for users located domestically. If you are located outside of the U.S., please be aware that information we collect will be transferred to, processed, stored and used in the U.S. in accordance with U.S. law, and may be subject to access requests from U.S. government agencies.